I think PS+ is fine as it is, Gamepass shows that these type of services are have a pretty small ceiling and viability and should be seen as just a complementary catalog service.PS+ needs to evolve & become more multiplayer live service centric. You want exclusive cosmetic + in game currency for all PS studios live service subscribe to PS+ in ways it needs to lean toward live service like Fortnite crew. Then they can expand PS+ to PS+ PC & PS+ Mobile.
Expanding PS+ to PC by giving away “free games” will fail just like Epic storefront. Thoe PC & Mobile players would subscribe to PS+ for the long term if they got exclusive cosmetic + benefits for live service games on PS console, PC & Mobile.
If anything to expand PS+ PS doesn’t have many live service + live service on mobile to justify such pivot. They need to acquire studios who solely makes live service games aswell as mobile games. Why doesn’t PS has a anime GATCHA studio after the success w Hoyoverse.
There’s a studio who made a battlefield style game name Battle Bit remaster its only on PC PS should be knocking on there door to acquire them & make Battle Bit remaster exclusive to PS console aswell as releasing across PS, PC & Mobile. Battle Bit remaster showed potential with the studio only having 4 developers with extra polishing & brand collabs + PS marketing I can see Battle Bit be a casual game for console due to its art style catering to a younger crowd from games like Roblox. Give players in Battle Bit the tools to make there own maps & publish them similar to Fortnite & Roblox & PS could have a fun FPS shooter that covers there COD/Battlefield needs on console aswell as having more first party live service studios. There’s other studios like Arc system that would be great studios that work on live service & cover genres PS doesn’t make from a first party level
What Sony should do is remove PS+ requirement for multiplayer and cloud saving and start to take control of the narrative. Treat PlayStation players with the respect they deserve and stop following Xbox lead. Sony and PlayStation have everything to do well, they just need to be straightforward and start focusing on pleasing the right audience.
Great hardware, great games, great costumer service/support, good communication, including making it clear they don't want to abuse their position as platform holder. The formula is simple, they never needed to reinvent the wheel and they have been behaving in a complete self-destructive and unsustainable way for too many years now. They need to get back to their 2009-2020 form or they won't last long.
As for GaaS Sony should count their blessing that Helldivers 2 was a hit and bailed them, the GaaS pivot itself was a disaster, there was never any need to force it.