Physical copies of Marvel's #SpiderMan2 are not installing properly on EU copies

John Elden Ring

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5 Jul 2022
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European Spidey fans are struggling to install Marvel's Spider-Man 2 from physical discs.

That's according to dozens of players posting in the game's official subreddit community, some of whom are reporting that the installation stalls when it hits 36 per cent.

According to those who've experienced the issue, it doesn't matter if they take the game back and swap it for a brand new disc – whatever mitigations they try to put in place, be that turning off internet connection, cleaning the disc, or even a factory reset – the installation always stops at the same point.

From what we can gather from the respondents, it appears that the issue is primarily affecting EU and PAL/UK copies of the game.

"I was one of the unlucky ones. When I went to get a refund, they took the remainder of the games off the shelf. Doesn't look like that store was prepared to sell more until they were sure the issue was fixed,"

Said one commenter.

"Having a problem with the digital deluxe version too. After [the] intro mission, when you hit level 3, the whole game crashes, and my PS5 restarts and has to repair the hard drive. Every time,"

Reports another player.

Whilst neither Sony nor Insomniac has publicly acknowledged the issue just yet, one commenter said: "[A friend] reached out to Sony who informed them that they're familiar with the issue and a patch for it should release either today or this weekend". Others, however, have been told by Sony and Insomniac that it's probably a "faulty disc".
 

Bryank75

I don't get ulcers, I give 'em!
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18 Jun 2022
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Haven't heard of anyone I know having an issue, I'm sure if there are real cases, it will be sorted fairly quickly.

Glad I just went digital this time though, needed to play at midnight.

Hopefully this doesn't happen again with physical or it will turn people off buying disc versions and I really want that method to exist long into the future.