PSA: "Strange Bug" causing a select few PS5 owners to lose access to hundreds of games as digital purchases wiped from their accounts

Gamernyc78

MuscleMod
Moderating
28 Jun 2022
20,386
16,648
Be careful you guys.




The bug is affecting PlayStation 4 and 5, and PS Vita, and fans are certainly not happy about it.

At least 50 PlayStation owners have reported that their digital games are going missing.

One affected by the bug went on Reddit to explain what’s going on and vent their frustration that they can no longer can access some of their games, in a post that has attracted others with the same problem.

‘For the last few months, there has been a bug impacting a relatively small amount of PlayStation Network users, in which all digital licences (including purchased games and titles added to one’s library via PlayStation Plus) become decoupled from your transaction history which shows you purchased those things,’ Dsuds said in their post.

The bug wipes games from your account, and to make it worse Dsuds adds that if you’re affected by the bug you can’t re-download the missing games, as your PlayStation account won’t let you.
 

Nhomnhom

Banned
25 Mar 2023
8,414
11,551
Hardware issue where games are deleted from your account? Sony support is something else.
 

Darth Vader

I find your lack of faith disturbing
Founder
20 Jun 2022
7,365
10,933
That explains why they are outsourcing their support to steam.

What a shitty experience.
 
  • haha
Reactions: JAHGamer