You quoted it.
"Prioritize open communication with market participants"
Plus it is already know they blamed PS5 exclusivity last quarter.
Notice "prioritize open communications with market participants" was under "Investor/Shareholders Relations":
It means they want to communicate more/better with their investors, probably just to update their IR page to provide extra info, or to make some extra report or Q&A session for investors and shareholders. It has nothing to do with a game being multiplatform or not.
In addition to this, they don't complain about FFXVI sales in these documents and don't make any reference to its exclusivity. The previous quarter they said about FFXVI
this:
And
this:
What they said last quarter that their HD games did was to grow due to its release, that it had brisk sales for the game and related merchandising and that it did sold in line with their expectations. And that they expect to expand sales as PS5 install base grows and they do PR activities (obvious).
They also explained that their operating income declined YoY because they booked upfront expenses as amortizing the development and marketing costs (which should be quite big for FFXVI) in that Q1. This means that their profit for the Q1 quarter got impacted because of putting these game budget and marketing costs there, but with future game sales from Q2 and future quarters they'll see more profits because these costs would be already booked in Q1.
So they aren't complaining about its sales (they mentioned it as on line was their expectations), and aren't complaining about exclusivity.
