Bloomberg
Its gaming unit is operating under a challenging set of revenue and profit goals, according to people familiar with Xbox’s business, who declined to be named while discussing private financial matters.
As Xbox moves away from its sole focus on console gaming, it finds itself more at odds with a particular vocal segment of its customer base. Earlier this year, Xbox announced it would make versions of games previously exclusive to Xboxes available on Nintendo Switch or PlayStation. The move shouldn’t have mattered to Xbox’s own customers, whose enjoyment of Sea of Thieves theoretically has little to do with whether someone can also play it on another device. But many gamers seem to think buying a console is taking a side, not least those Xbox gamers who’ve stayed loyal despite its third-place position. One Xbox blogger referred to the move away from exclusivity as a “breach of trust and credibility.” To Jez Corden, a Microsoft blogger for Windows Central, it felt like a slap in the face. “Sony and Nintendo wouldn’t do that,” he wrote.
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