Bethesda responding to negative Starfield reviews on Steam - "it's not boring", it's "by design"

[Gamernyc78]

Bethesda responding to negative Starfield reviews on Steam

Bethesda's customer support team has been responding to negative Starfield reviews on Steam.

www.eurogamer.net

As spotted by social media account JuiceHead, the team has taken the slightly unusual step of explaining to the people leaving these negative reviews that the game is good, actually. It has then asked them to consider the amount of effort that went on behind the scenes to make a game of such scale.

In response to one user that called Starfield's story "generic" and the gameplay "boring", one member of Bethesda's customer support staff replied with a post highlighting everything players can experience in the game.

"You can fly, you can shoot, you can mine, you can loot!" it wrote. "Starfield is an RPG with hundreds of hours of quests to complete and characters to meet. Most quests will also vary on your character's skills and decisions, massively changing the outcome of your playthrough."

It then suggested the reviewer gives the game another chance, but this time tries different characters with different backgrounds.

"You will feel like you are playing a totally different game," it said. "Put points in different skills from a character you've previously created, and you are now faced with completely different decisions to make and difficulties to encounter."

Meanwhile, when another user lamented the amount of loading screens, the support team replied imploring the reviewer to "consider the amount of data for the expansive gameplay that is procedurally generated to load flawlessly in under three seconds".

In response to a reviewer that appears to have suggested they found Starfield's planets empty, the Bethesda team said this was "by design" and "not boring".

"The intention of Starfield's exploration is to evoke a feeling of smallness in players and make you feel overwhelmed. You can continue to explore and find worlds that do have the resources you need or hidden outposts to look through," it wrote.

 

[Darth Vader]

Taking one from Apple's playbook I see: It's not a bug, it's a feature!

 

[Gamernyc78]

These guys don't give up

 

[Johnic]

 

[Swolf712]

That's just... sad.

 

[FatKaz]

Shouldn't have joined the losing team

Now that xbox stench is stuck with you.

 

[Johnic]

Wow. It's the same exact talking points MS shills used. To the word.

 

[KiryuRealty]

Pathetic and desperate.

Totally on-brand for Microsoft gaming these days.

 

[Gediminas]

So their design to be boring?

Glad that they clarified that for us.

Bethesda - we are boring.

 

[Gamernyc78]

So their design to be boring?

Glad that they clarified that for us.

Bethesda - we are boring.

Yeah now I understand we were all wrong . These ppl I tell you.

 

[Aidendelaney95]

So...boring by design. Got it.

 

[ToTTenTranz]

Meanwhile, when another user lamented the amount of loading screens, the support team replied imploring the reviewer to "consider the amount of data for the expansive gameplay that is procedurally generated to load flawlessly in under three seconds".

No Man's Sky sends their regards.

 

[Sircaw]

When are you people going to learn, that there is nothing wrong with the product, it's the incorrect way you are using it.

 

[KiryuRealty]

When are you people going to learn, that there is nothing wrong with the product, it's the incorrect way you are using it.

View attachment 3132

It's worse than that.

They are saying that the game was INTENTIONALLY made to be dull, boring, monotonous and generic, but the players complaining about those things just don't see where it is actually awesome because of those things.

 

[Sircaw]

It's worse than that.

They are saying that the game was INTENTIONALLY made to be dull, boring, monotonous and generic, but the players complaining about those things just don't see where it is actually awesome because of those things.

They are insane.

 

[Swolf712]

Seems I triggered a few Bethesda fanboys because I said they're coming off as super defensive for arguing with someone who found the game boring. Apparently, saying the game ISN'T boring because it was designed to be like this, and the Moon Landing was somehow exciting despite being empty is a completely legitimate reply to said complaint, and not at all defensive.

And bear in mind, this is even after I said that yes, I thought Hideo Kojima's responses to criticism of Death Stranding were also defensive and silly. But somehow I'm an "entitled Sony fanboy" for thinking this.

Gosh, discourse is fun these days.

 

[Gamernyc78]

Seems I triggered a few Bethesda fanboys because I said they're coming off as super defensive for arguing with someone who found the game boring. Apparently, saying the game ISN'T boring because it was designed to be like this, and the Moon Landing was somehow exciting despite being empty is a completely legitimate reply to said complaint, and not at all defensive.

And bear in mind, this is even after I said that yes, I thought Hideo Kojima's responses to criticism of Death Stranding were also defensive and silly. But somehow I'm an "entitled Sony fanboy" for thinking this.

Gosh, discourse is fun these days.

Alot of ppl said it was boring so those fans understand what they are doing.

 

[historia]

Seems I triggered a few Bethesda fanboys because I said they're coming off as super defensive for arguing with someone who found the game boring. Apparently, saying the game ISN'T boring because it was designed to be like this, and the Moon Landing was somehow exciting despite being empty is a completely legitimate reply to said complaint, and not at all defensive.

And bear in mind, this is even after I said that yes, I thought Hideo Kojima's responses to criticism of Death Stranding were also defensive and silly. But somehow I'm an "entitled Sony fanboy" for thinking this.

Gosh, discourse is fun these days.

you want more?

@MiyazakiLovesKojima

 

[Danja]

The comment about astronauts landing on the moon took me tf out... Whaaat?

 

[reziel]

Shouldn't have joined the losing team

Now that xbox stench is stuck with you.

Considering how close this is to Phil Spencer's response in games should be allowed to fail months back they fit well with them if this is how there mindset is going to be going forward.